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Technical Operations & AI Automation Engineer - (Bangkok/Hybrid)

Peakflo· Engineering
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Hybrid (Bangkok, Thailand)Full-timePosted 7mo ago

About the role

Technical Operations & AI Automation Engineer based in Bangkok (Hybrid/Remote) focused on L2 production support, data migrations, payment flow reliability, and building AI-powered automation to prevent recurring incidents. Reports to CTO/Core Engineering.

Responsibilities

  • Own escalated production issues — database anomalies, failed transactions, data corruption, ghost records
  • Deep-dive PostgreSQL/MongoDB query analysis: explain plans, slow query logs, lock contention, index misuse
  • Triage and resolve payment failures across Southeast Asian rails, PSP integrations, and reconciliation gaps
  • Lead complex data migrations: schema changes, multi-tenant data moves, backfills with zero data loss
  • Write post-mortems and build runbooks so the same issue never costs us twice
  • Build internal AI agents and tools that automate repetitive investigation and support workflows
  • Deploy LLM-powered diagnostics: log summarization, anomaly detection, automated root cause drafts
  • Instrument production systems with observability tooling to proactively catch issues before they escalate
  • Identify any task you've done manually more than twice — then automate it out of existence
  • Build and maintain CLI tools, internal dashboards, and scripts to help the engineering team ship faster
  • Manage CI/CD pipelines and deployment workflows; keep staging and production tightly aligned
  • Contribute to GCP infrastructure upkeep: IAM, secret management, container deployments via Docker/K8s
  • Partner with core engineering on ERP integrations (NetSuite, Xero) and payment provider onboarding

Qualifications

  • 2+ years of hands-on experience in technical operations, backend engineering, or DevOps
  • Fluency with PostgreSQL and/or MongoDB: able to read explain plans and take action
  • Experience debugging payment flows, reconciliation failures, or financial data pipelines
  • Strong Python and bash scripting — automation mindset
  • Comfortable owning ambiguous, high-pressure incidents with limited documentation

Skills

Required:PostgreSQLMongoDBPythonBash scriptingPayment flows debuggingData migrationsCI/CDGCP
Nice to have:AI automation

Benefits

  • Competitive compensation package
  • Comprehensive health and wellness benefits
  • Direct access to leadership — work closely with the CTO from day one
  • Collaborative and innovative work environment
  • Flexible work hours and remote work options
  • A platform with real engineering depth — payments, AI agents, ERP integrations, multi-tenant SaaS
  • Opportunity to automate an entire operations function from the ground up
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Peakflo

Agentic workflows that automate your back‑office operations

Peakflo, with its Agentic Workflows and one-click ERP integrations, helps finance teams eliminate manual work across the entire invoice-to-cash, procure-to-pay, travel and expense reimbursement, and operations. 100+ businesses—from scale-ups to enterprises, use Peakflo each to: ✅ Save 1000 man-hours/month on finance ops ✅ Get paid faster on customer invoices by 15-25 days ✅ Cut vendor bill payment time by 50% ✅ Automate three-way matching

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