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Renewals Specialist

Everlaw· GTM Strategy & Operations
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Hybrid (Oakland, CA)$102.4k - $129.6k + bonusfull-timePosted 6mo ago

About the role

Lead end-to-end commercial renewal motions and contract modernizations for a designated book of accounts, aligning subscription commitments with client usage to drive long-term retention. Manage proactive orchestration ahead of renewal dates, streamline quote-to-cash workflows, and build scalable playbooks for an expanding operational function.

Responsibilities

  • Own the end-to-end renewal lifecycle for a designated book of accounts, managing usage analysis, quote creation, approvals, and order form execution.
  • Lead commercial conversations with customers to guide contract modernizations, aligning subscription terms with platform usage and business requirements.
  • Partner cross-functionally with Account Executives and Customer Success Managers to streamline renewal workflows, maintain accurate pipeline forecasting, and ensure seamless customer handoffs.
  • Leverage internal quote-to-cash systems and automation tools to efficiently manage active renewal cycles across both high-touch and scaled client segments.
  • Maintain clean pipeline forecasting, system hygiene, and compliance across internal tools such as Salesforce and Ironclad.
  • Contribute to the continuous improvement of renewal playbooks, best practices, and operational processes as the function expands.

Qualifications

  • You have at least 4+ years of experience in SaaS renewals, commercial sales, or revenue operations, with a proven track record of managing end-to-end contract negotiations.
  • You are commercially minded and analytical, adept at evaluating usage data and metrics to structure mutually beneficial renewal agreements.
  • You are comfortable managing a dynamic book of renewals, balancing high-touch commercial discussions with streamlined, process-driven workflows.
  • You are a builder at heart who thrives in a dynamic environment, excited to contribute ideas and refine playbooks for a growing operational function.
  • You have practical experience navigating CRMs and Quote-to-Cash platforms (such as Salesforce and Ironclad) and are comfortable utilizing automation tools to drive efficiency.
  • You are authorized to work in the United States.

Skills

Required:Renewal managementContract modernizationCRM/Quote-to-CashForecasting & pipeline management

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Accounts for health and dependent care expenses
  • Membership to Modern Health to support mental health and wellness
  • Paid parental leave
  • Company-sponsored life and disability insurance
  • Competitive equity grants
  • 401(k) plan with company matching of up to 4% of eligible annual compensation
  • 17 paid vacation days, 11 federal holidays, and paid sick leave
  • Four "Everlawlidays" per year
  • Annual allocation for learning & development and relevant professional membership dues
  • Hybrid work with regular work-from-home days and flexibility for life's logistics
  • Monthly home internet reimbursement, plus a stipend for your desk setup
  • Catered lunch each workday, plus snacks and company-wide events in our offices
Last updated Oct 21, 2026. Interested? Apply on the company site.
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AI-Powered Cloud-Native Ediscovery Software for Legal Professionals

Transform your approach to litigation and investigations with the world’s most advanced ediscovery software.

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