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Software Engineer, Agent

Sierra· Engineering
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Hybrid (Sydney)A$235k - A$425k + equityFull-timePosted 6mo ago

About the role

Design and deliver production-grade AI agents and drive the Agent Development Life Cycle (ADLC) in production environments, partnering with enterprises and startups to evolve Sierra's AI agent platform.

Responsibilities

  • Design and deliver production-grade AI agents: build, ship, and operate scalable, reliable agents in production across industries.
  • Drive the Agent Development Life Cycle (ADLC): ownership from pilot through deployment and continuous iteration, defining best practices for ADLC.
  • Partner with large enterprises and cutting-edge startups to understand business challenges and embed AI agents across organizations.
  • Build the future of the platform: surface unmet needs, prototype tools/features, and collaborate across teams to shape Sierra's product.

Qualifications

  • Experience building and scaling end-to-end production systems
  • Strong technical problem-solving skills in fast-changing, ambiguous environments
  • Builder mindset with high agency; able to ship despite obstacles
  • Comfort working directly with customers to understand needs and solve real-world problems
  • Excellent communication skills across technical and non-technical audiences

Skills

Required:Production systemsCustomer collaborationCommunication

Benefits

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Sierra

Better customer experiences. Built on Sierra.

Sierra helps businesses build better, more human customer experiences with AI.

AICustomer ExperienceCustomer SupportVoiceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
Company profileWebsite

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