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Senior AI Engineer

Topline Pro· Engineering
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Boston, MassachusettsFull-timePosted 5mo ago

About the role

Senior AI Engineer in Boston to scale AI capabilities and infrastructure for real-time production use, collaborating with product and design to drive AI-powered features for service businesses.

Responsibilities

  • Build AI Agent and Chat Capabilities – Develop AI-powered assistants using cutting-edge technologies and tooling that help our customers run their small businesses
  • Deploy & Scale AI Features – Build infrastructure and pipelines to support real-time AI interactions in a production environment
  • Experiment & Iterate – Prototype new AI applications, evaluate their performance, and continuously refine them based on user feedback
  • Partner with engineering and product leaders – Contribute strategically and play a key role in the product development process

Qualifications

  • 5+ years of experience in AI, ML, or NLP-related engineering roles
  • Proficiency in Python, with preferred experience in Django, React, and PostgreSQL
  • Real-world experience with Retrieval Augmented Generation (RAG) and similar practices, including vector embeddings and vector databases
  • Hands-on experience with OpenAI and Anthropic APIs
  • Familiarity with LLMs and NLP techniques, including prompt engineering, fine-tuning, and evaluation
  • Experience with coded agentic frameworks such as Pydantic AI, LangChain/LangGraph, or similar
  • Experience with end-to-end MLOps practices: monitoring, deployment, and evaluation
  • Experience deploying AI-powered applications in production environments (e.g., cloud-based APIs, real-time processing)
  • Experience working on an empowered team with Product and Design as equal counterparts
  • Experience in an Agile Scrum environment

Skills

Required:PythonRAG and vector databasesOpenAI/Anthropic APIsLLMs and NLPAgentic frameworksMLOpsAgile Scrum
Nice to have:DjangoReactPostgreSQL

Benefits

  • Full Medical, Dental, and Vision Health Coverage
  • Computer and workspace enhancements
  • 401(k) plan (non-matching)
  • Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year
  • Company-paid Wellhub membership for fitness and wellness
  • Dinner covered with Uber Eats + a stocked kitchen to keep you fueled
  • Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
Last updated Aug 26, 2026. Interested? Apply on the company site.
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About Topline Pro

Generative AI powered Shopify for home service professionals

Topline Pro (formerly ProPhone) is a Generative AI platform enabling home service businesses to be easily discovered, trusted and booked, directly. The AI-driven interface rapidly and affordably creates a custom, SEO-optimized website along with a application to help sync content to and from local listings, put social media communications on autopilot and enable the business owner to easily get paid online.

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