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Workplace Experience Coordinator

Topline Pro· People
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Brooklyn, New York$60k - $70kFull-timePosted 4w ago

About the role

Role focused on owning in-office experience across NYC, Boston, and Nashville; a hands-on, early-career opportunity to manage workplace operations, culture, and logistics in a fast-growing, in-person company.

Responsibilities

  • Own daily office operations across NYC, Boston, and Nashville, managing supplies, snacks, mail, tech equipment, and space upkeep so every location runs seamlessly and reflects our culture of excellence
  • Own vendor coordination and office logistics, proactively identifying opportunities to improve the in-office experience
  • Create and improve internal workplace processes, building scalable systems that keep the office organized, functional, and future-ready as the team grows
  • Plan and execute culture-driving events, leading the organization of team celebrations, birthdays, and in-office moments that strengthen community and bring joy to the everyday
  • Support the admin side of onboarding, preparing desks, tech, and welcome kits for new hires so Day 1 runs smoothly
  • Be the face of the office and our in-office experience, based in Brooklyn 5 days a week as the first person visitors, candidates, and employees turn to
  • Coordinate cross-office travel for team members moving between NYC, Boston, and Nashville, including transportation and scheduling support

Qualifications

  • 0-2 years of experience in workplace operations, HR, office coordination, hospitality, or event planning
  • Highly organized and action-oriented, you love a checklist and bring structure to chaos
  • Warm, approachable, and service-minded, you're someone others rely on to make things happen
  • Comfortable working autonomously while balancing multiple priorities
  • Familiar with tools like Google Workspace, Slack, Notion, or excited to learn

Skills

Required:Office operations
Nice to have:Vendor managementEvent planningOnboarding supportTravel coordination

Benefits

  • Competitive cash compensation ($60-70K) + equity package
  • Based out of our office in Williamsburg, Brooklyn
  • Full Medical, Dental and Vision Health Coverage
  • Computer and workspace enhancements
  • Wellhub Platinum membership on the company
  • 401(k) plan (non-matching)
  • Unlimited vacation, 9 company holidays, and 1 personal volunteer day a year
  • Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
Last updated Sep 23, 2026. Interested? Apply on the company site.
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About Topline Pro

Generative AI powered Shopify for home service professionals

Topline Pro (formerly ProPhone) is a Generative AI platform enabling home service businesses to be easily discovered, trusted and booked, directly. The AI-driven interface rapidly and affordably creates a custom, SEO-optimized website along with a application to help sync content to and from local listings, put social media communications on autopilot and enable the business owner to easily get paid online.

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