Sales Development Team Lead
About the role
Lead and develop the outbound Sales Development function, building a high-performing team, coaching individuals, and embedding AI into outbound workflows to generate high-quality pipeline.
Responsibilities
- Own the outbound sales development function end to end, including team performance, pipeline contribution, process and development
- Set and continuously improve our outbound strategy, refining the playbook, sharpening ICP targeting and finding better ways to create high-quality pipeline
- Use AI-assisted tooling to improve research, personalisation, sequencing and prioritisation, helping the team adapt and learn faster
- Coach and develop the team through structured 1:1s, call reviews, live deal support and regular feedback
- Set a high bar for outbound quality and build a culture of accountability, continuous improvement and high performance
- Work closely with AEs and Revenue Operations to maintain strong pipeline quality, healthy conversion rates and a seamless handoff process
- Use data and AI-powered analytics to understand performance, identify patterns and act quickly when something isn’t working
- Track the metrics that matter across activity, pipeline contribution and conversion, connecting individual and team performance to revenue outcomes
- Recruit, onboard and ramp new sales associates as the team grows
- Build the processes, standards and foundations that allow the outbound function to scale with the business
Qualifications
- 5+ years of experience in outbound sales, including at least 2 years managing or leading a BDR or SDR team within B2B SaaS
- A consistent track record of building pipeline and coaching others to do the same. You know what good outbound looks like and can teach it
- A coaching-first approach to leadership. You measure your success by what your team achieves and how quickly people develop
- Deep familiarity with modern outbound tooling and sequencing platforms, ideally including tools such as Clay, Claude Code, Lemlist, LinkedIn Sales Navigator and Prospeo
- Hands-on experience using AI to improve an outbound workflow, with a clear understanding of what changed in quality, speed or conversion as a result
- Strong analytical instincts and the ability to use data to diagnose underperformance, identify opportunities and make informed changes
- Strong understanding of ICP development, targeting, sequencing, qualification and the mechanics behind a healthy outbound funnel
- Experience working in a high-growth, VC-backed environment where priorities move quickly and the playbook is still being written
- A clear, direct communication style and the ability to influence effectively across Sales, Revenue Operations and leadership
- High standards for both performance and quality, with the willingness to stay close enough to the work to maintain them
Skills
Benefits
- Market-leading compensation that reflects your value
- 25 days paid time off each year plus public holidays
- Share Options with 5-year exercise window so you don’t feel pressure to exercise if you leave
- Quarterly team events, and company offsites
- Top tier private coverage for health, vision and dental care
- A new MacBook and tools you need to do your best work
- Enhanced parental leave with up to 16 weeks for primary and 4 weeks for secondary
- Learning & development budget

About Humaans
AI-Powered HRIS for high performing teams
Humaans is a next generation HRIS supporting globally distributed organisations. Powered by a flexible data model, deep integrations, fast APIs, and enriched by AI, Humaans removes manual work, reduce compliance risk and enhance your employee experience. Humaans reduces ongoing administrative work by 65% and onboarding time by an average of 55%. We've raised $20 million in VC funding to date. Investors include major Tech players such as Lachy Groom; Slack founder Stewart Butterfield; Shopify founder Tobias Lütke; Figma Founder Dylan Field; Linkedin ex-CEO Jeff Weiner; Stripe COO Claire Johnson; Y Combinator; Moonfire; Frontline Ventures; Exor and more.
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