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Engagement Associate

Metaview· Go-to-market
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New York City$100k - $125kFull-timePosted 4mo ago

About the role

Engagement Associate at Metaview, an AI-driven recruiting company. The role combines customer-facing responsibilities with hands-on AI-enabled product work, owning accounts end-to-end from onboarding to renewal/expansion, and building workflows and reports with a focus on helping customers hire more effectively using AI.

Responsibilities

  • Own retention and growth on your book. GRR and NRR, with the renewals and expansion conversations that produce them.
  • Own your customers' outcomes end to end. Onboard them well, get them to value quickly, and stay close through the full customer lifecycle - because that's what the number rests on.
  • Be a partner, not a ticket queue. Run the sessions, make recommendations, and have a view on how they should be hiring and utilizing our agents.
  • Go deep on the product. Know what it does, where it bends, and what's coming.
  • Build with AI. Automations, agents, internal tools - we'd rather you engineered the admin away than powered through it.
  • Do your own analysis. We have no separate data team. You'll read usage data yourself, spot risk and expansion signals early, and know when to escalate.
  • Close the loop with Product. You'll see the same friction repeatedly before anyone else does. Make it impossible to ignore.

Qualifications

  • Anywhere from 1-4 years post-academics, with experience in consulting, Customer-Success, advisory; or related Ops/ GTM/ analyst roles at software or AI companies, or a junior role with upward trajectory.
  • Appetite for the commercial side and willingness to own retention numbers or demonstrate near-revenue exposure.
  • Genuine hands-on AI engagement with shipped projects, hackathons, coursework, or time at an AI-native company.
  • Strong academic record or evidence of extracurricular excellence.
  • Experience guiding customers or stakeholders through onboarding or rollout; stakeholder management in consulting counts.
  • Strong in-session communication skills; ability to run sessions with experienced operators and land disagreements well.
  • Real product instinct and deep familiarity with at least one tool.
  • Structured execution using data and outcomes to demonstrate impact.
  • Clear, fast writing for Slack and email.
  • Curiosity about hiring as a craft.
  • Brand alignment: intelligent, low-BS, authentic, customer-oriented.
  • Ability to work in a hybrid model within New York.

Skills

Required:Account ownershipOnboarding and adoptionProduct process understandingData analysis

Benefits

  • Base pay range: $100,000 - $125,000
  • Environment that fosters cohesion, collaboration, and transparent communication
  • High rate of learning as the company re-orients work with AI
  • High compensation through cash and equity
  • Unlimited AI tools (ChatGPT, Claude, Cursor, etc.)
  • Build your own toolkit with latest hardware and software
  • Ramp card for success with lunches, home office upgrades, memberships, books/learning resources, events, professional development
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Metaview

AI built for recruiting.

Metaview is purpose-built AI for recruiting—bringing radical efficiency and precision from sourcing to offer with Notetaker, Reports, Job Posts, and Candidate Search.

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