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Lead Data Analyst - Network

Relay Technologies· Technology
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London - HybridFull-timePosted 4mo ago

About the role

Lead Data Analyst for the Network squad responsible for analytical oversight across Relay's forecasting systems, tracking model performance, surfacing drift, and ensuring models continue to operate effectively without building models themselves.

Responsibilities

  • Track forecast accuracy across all Network models: demand forecasts, shift planning forecasts, dimensions model, BPP inclusion models
  • Surface model drift and performance issues before they impact operations - you're the early warning system
  • Diagnose forecast errors by client, geography, day of week, and horizon, and quantify the CPP impact
  • Build dashboards that make model performance transparent to the squad and stakeholders
  • Set analytical direction for the Network squad: define what metrics matter, where to invest analytical effort
  • Work with Data Scientists to build the business case for model improvements, whether that's new input signals, data quality fixes, or client-specific treatment
  • Monitor how capacity matches demand across Sortation, Middle Mile, Last Mile, and track shift release effectiveness
  • Translate model performance into business impact that stakeholders can act on

Qualifications

  • You have at least 5 years of experience as a data analyst or similar role
  • You're fluent in SQL and experienced with dbt/BigQuery
  • You have built dashboards that are operationally critical, not just "nice to have"
  • You care about impact more than insight - you measure success by whether forecasts drive better decisions
  • You translate technical performance into business impact - CPP, surge costs, wasted capacity
  • You are comfortable challenging Data Scientists when models aren't performing, and working with them to improve
  • You communicate clearly with operations teams and can explain what the data shows without the jargon

Skills

Required:SQLDashboardingForecasting

Benefits

  • Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Last updated Sep 23, 2026. Interested? Apply on the company site.

About Relay Technologies

Built for speed, engineered for excellence, designed for growth - turn the final mile into the final 100m.

Relay is a tech-enabled delivery network, empowering businesses to grow and elevate their e-commerce operations.

E-commercedeliverylogisticstechnology
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