← All roles

Customer Engineer

Hex Technologies Inc.
Apply on company site
Hybrid (San Francisco)$166k - $205kFull-timePosted 3mo ago

About the role

Post-sale engineering role focused on onboarding, customer success, and feedback loop to inform product roadmap. Based in San Francisco with potential hybrid remote/work arrangement; reports to Customer Engineering Lead.

Responsibilities

  • Become a Hex product expert capable of guiding customers through initial product setup, asset development, and technical questions
  • Work hands-on with strategic customers to build confidence in Hex, teach best practices, advise on data curation to enable Hex AI, and drive product adoption
  • Experiment with onboarding, implementation, and training programs aligned to the newest parts of Hex’s product
  • Build relationships with Hex owners at customers to gather feedback, test early features, and drive adoption
  • Identify reusable patterns from your book of business for automation or product integration
  • Aggregate and share product feedback internally to inform roadmap and prioritization

Qualifications

  • 3+ years in a technical customer-facing role (Sales/Customer Engineering, Solutions Architect, Technical Account Management)
  • Fluent in SQL and Python; familiarity with data tooling ecosystem; interest in AI in data (bonus)

Skills

Required:Customer-facing technical experienceSQLPythonCommunication & advisoryStrategic problem solving
Nice to have:Data tooling ecosystem familiarity

Benefits

  • Competitive total rewards package (salary + equity)
  • Comprehensive health benefits
  • Flexible paid time off
Last updated Oct 25, 2026. Interested? Apply on the company site.
Hex Technologies Inc. logo

About Hex Technologies Inc.

The AI Analytics Platform where trust meets insight

Finally — anyone can get data insights grounded in the facts of their business. Hex has a flexible approach to context that earns trust without slowing you down.

AI analytics platformApp BuilderHexanalysisappsbrex-fastest-growing-2025datadata analysis
Company profileWebsite

More open roles at Hex Technologies Inc.