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Forward Deployed Product Manager (SF/NY)

Ode with Anthropic· Product
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San Francisco Office, New York Office$200k - $275kFull-timePosted 3mo ago

About the role

Forward-deployed, full-stack product management role focused on turning ambiguous client goals into AI-powered solutions, owning the customer journey from first conversation to live system and real business impact.

Responsibilities

  • Shape what we build and why. Translate ambiguous business problems into crisp problem statements, user journeys, and success metrics - and work with customers to define what 'success' actually means.
  • Help create demand, not just fulfill it. Jump in early, messy conversations where the project is still a vague idea. Help tease out real pain, sketch solution approaches live, and spot expansion opportunities.
  • Turn messy problems into shipped solutions. Translate ambiguous needs into clear requirements, PRDs, and plans for engineers. Shape workflows, edge cases, and evaluation criteria for AI-powered systems.
  • Own the client relationship end-to-end. Act as the customer's day-to-day strategic partner and primary point-of-contact, building trust across all levels of the organization and being candid about tradeoffs.
  • Drive execution across multiple AI products. Run the day-to-day rhythm including planning, check-ins, risk tracking, and coordinating between clients, engineers, designers, and Ode teammates to keep work unblocked and on time.
  • Drive adoption and long-term impact. Work with client teams on rollout, enablement, and change management so the systems you build actually get used. Bring back insights that inform Ode's playbooks and product direction.
  • Bring judgment and clarity. When requirements are fuzzy or customers change course, be the person in the room who can say: here's what we're trying to do, here's what we know, here's the plan.

Qualifications

  • Real product and delivery experience. You've built and shipped products with engineers and designers across multiple cycles.
  • Client-facing, high-stakes experience. 4+ years in product and consulting/client management or product implementations, operations, or support.
  • Structured problem-solving and communication. You ask good questions, structure chaos, and turn ambiguity into a plan.
  • Bias for action and ownership. You roll up your sleeves and make things happen, whether that's writing a scrappy SQL query, creating a prototype, drafting a support playbook, or jumping into an exec demo.
  • Comfort with ambiguity and intensity. You like high-energy environments, messy problems, and 'we haven't done this before' projects.
  • AI curiosity, not AI Dogma. Strong reasoning, a desire to learn fast, willingness to overuse AI in your workflow.
  • Team-first mentality. You lift others up and actively share best practices.

Skills

Required:Product managementClient relationship management

Benefits

  • Competitive Compensation Package: Attractive salary aligned with your experience and skills.
  • 401k with Matching: Invest in your future with our company-matched retirement plan.
  • Unlimited PTO: Take the time you need to relax and rejuvenate.
  • Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits.
  • Health FSA: Manage out-of-pocket health expenses effectively.
  • Commuter Benefits: Make your travel to work easier and more affordable.
  • Life Insurance: Providing peace of mind for you and your loved ones.
  • Team Events and Activities: Regular events to build camaraderie and a strong team spirit.
Last updated Sep 24, 2026. Interested? Apply on the company site.

About Ode with Anthropic

The team bringing frontier AI into practice.

Ode with Anthropic is an AI services firm focused on solving AI’s hardest challenge: deploying it at scale.

Frontier AIAnthropic partnershipAI servicesproduction AIenterprise AI
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