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Lead Solutions Engineer

Dust· Sales
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ParisFull-timePosted 2mo ago

About the role

Dust is hiring a Lead Solutions Engineer to build and lead the global Solutions Engineering organization, owning the technical win during complex enterprise evaluations and deepening value post-deployment. This founder-style role combines hands-on engagement with building scalable processes, reporting to GTM leadership, and coordinating with Sales, Customer Success, AI Deployment, Product, and Engineering.

Responsibilities

  • Define the global vision, strategy, and operating model for Solutions Engineering at Dust.
  • Lead the organization across pre-sales and post-sales Solutions Engineering.
  • Design team structure, leadership model, roles, career paths, coverage model, operating standards, and performance systems.
  • Scale the team across Paris, New York, San Francisco and London.
  • Hire, develop, and manage Solutions Engineers and future SE leaders.
  • Establish a high talent bar and build a team with technical depth, business judgment, executive presence, and customer empathy.
  • Create clear decision rights and operating rhythms across regions and functions.
  • Allocate Resources based on opportunity complexity, customer impact, strategic importance, and likelihood of success.
  • Build systems and leadership capacity to scale without linear headcount growth.
  • Define how Dust qualifies, scopes, and executes complex enterprise technical evaluations.
  • Partner with Sales to improve technical win rate, evaluation velocity, and pipeline coverage.
  • Develop the technical strategy for major enterprise opportunities.
  • Analyze win/loss insights to drive improvements across the organization.
  • Ensure successful evaluations transition into deployment with clear use cases and ownership.
  • Raise performance across discovery, demonstrations, solution design, pilots, architecture reviews, security validation, and handoffs.
  • Build post-sales motion to drive adoption of advanced use cases.
  • Collaborate with Customer Success on strategic workshops and complex integrations.
  • Establish interface with AI Deployment for initial implementation and measurable value.
  • Turn successful engagements into reusable playbooks and assets.
  • Establish methods for resource allocation, risk identification, opportunity inspection, and learning from outcomes.
  • Reduce dependence on individual heroics while preserving judgment for complex scenarios.
  • Raise Dust's technical positioning across enterprise AI, integrations, security, governance, and architecture.
  • Advise on AI value creation, model selection, prompting, and system design.
  • Explain AI capabilities and limitations to technical and executive stakeholders.
  • Identify integration, security, data governance, and scalability risks.
  • Reason about APIs, authentication, data connectors, and cloud architectures.
  • Design evaluation approaches linking AI performance to outcomes.
  • Coach SEs through difficult AI and architectural decisions.
  • Recognize excellent technical work and maintain high standards.

Qualifications

  • Built, scaled, or significantly transformed a Solutions Engineering, Solutions Architecture, Customer Engineering, Technical Account Management, or similar function.
  • Recruited, retained, and developed exceptional customer-facing technical talent across multiple regions or motions.
  • Owned measurable GTM outcomes and helped win complex enterprise opportunities.
  • Understood both pre-sales execution and how post-sales SEs deepen adoption and expansion.
  • Combined strong technical credibility across enterprise architecture, integrations, security, governance, and AI systems with clear business judgment.
  • Able to stay close to strategic customers while building an organization that does not rely on you for every decision.
  • Introduced scalable structure without unnecessary processes.
  • Hands-on, low-ego leader who communicates clearly across Sales, Customer Success, AI Deployment, Product, and Engineering.

Skills

Required:Solutions Engineering leadershipEnterprise AI strategyPre-sales and post-sales alignmentTeam building and coachingCommunication and stakeholder management

Benefits

  • Competitive compensation
  • Significant relocation support including Paris/NYC apartment assistance and visa support
  • Significant equity package in a Sequoia-backed startup
  • Health insurance for employee and dependents
  • New MacBook Pro or Linux machine, monitor, keyboard, etc.
  • Beautiful office in the heart of Paris or NYC
  • Travel opportunities to the US/Paris several times a year
  • Regular team events and offsite
Last updated Oct 21, 2026. Interested? Apply on the company site.
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