Software Engineer, Agent
South KoreaFull-timePosted 2mo ago
About the role
Sierra seeks a Software Engineer, Agent to design, build, and operate production-grade AI agents and contribute to the Agent Development Life Cycle, partnering with enterprises and startups to scale AI agent solutions.
Responsibilities
- Design and deliver production-grade AI agents: build, ship, and operate highly performant, reliable, and intuitive agents in production across industries.
- Drive the Agent Development Life Cycle (ADLC): own the lifecycle from pilot to deployment and continuous iteration, setting best practices for ADLC.
- Partner with large enterprises and cutting-edge startups to understand business challenges and deploy AI agents at scale.
- Build the future of Sierra's platform by surfacing unmet needs, prototyping tools, and collaborating across research, product, and platform teams.
Qualifications
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills in fast-changing, ambiguous environments
- Builder mindset with high agency and a track record of shipping
- Comfort working directly with customers to understand needs and solve real-world problems
- Strong English and Korean communication skills across technical and non-technical audiences
Skills
Required:Production-grade software engineeringCustomer collaborationCommunication (English/Korean)
Nice to have:React/TypeScript/GoAI/LLM systems in productionInterfacing with customersAgent tooling/RAG/prompt engineering
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch and snacks/coffee
- Discretionary benefit stipend
- Free alphorn lessons
Last updated Sep 16, 2026. Interested? Apply on the company site.
About Sierra
Better customer experiences. Built on Sierra.
Sierra helps businesses build better, more human customer experiences with AI.
AICustomer ExperienceCustomer SupportVoiceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
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