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Enterprise Sales Engineer, Consumer Business Services

Sierra· Sales
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San Francisco, CA, US - Remote, New York, NY, Atlanta, GA$160k - $300kFull-timePosted 2mo ago

About the role

Enterprise Sales Engineer focused on Consumer Business Services, responsible for end-to-end technical pre-sales, cross-functional collaboration, and leading technical engagements with enterprise customers across multiple locations.

Responsibilities

  • GTM technical expert: scope customer use cases, articulate business value, design and demo Sierra’s platform, lead technical and architecture reviews, and act as trusted technical advisor throughout the sales cycle.
  • Cross-functional work: collaborate with Sales, Product and Agent Engineering to drive GTM and improve Agents through customer-driven product development.
  • Lead & support our customers: engage in early conversations, understand and anticipate customer needs, and advance the AI solution in enterprise contexts.

Qualifications

  • 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
  • Past experience in demo building, presenting, and working with customers in GTM
  • Experience in relationship-building with potential customers, including executives and technical leaders
  • Experience in leading the sales process with Enterprise customers
  • Ability to translate prospect business problems into Sierra solutions for technical and non-technical audiences
  • Ability to leverage AI tools in discovery, solution design, demos, and prototyping while ensuring accuracy of customer-facing outputs
  • Bachelor's Degree or above; CS or related field preferred or equivalent professional experience

Skills

Required:GTM and technical pre-sales leadershipDemo building and presentationEnterprise sales leadershipRelationship-building with executives and technical leadersTechnical communication to diverse audiencesAI tooling in sales motionsBachelor’s degree or equivalent experience

Benefits

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, snacks and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Sierra

Better customer experiences. Built on Sierra.

Sierra helps businesses build better, more human customer experiences with AI.

AICustomer ExperienceCustomer SupportVoiceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
Company profileWebsite

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