← All roles

Director, Growth Strategy & Operations (New York Metro)

Craniometrix· Growth / Revenue Operations
Apply on company site
New York, NY$200k - $275kFull-timePosted 2mo ago

About the role

Director of Growth Strategy & Operations to own the operating infrastructure for Craniometrix's commercial team, designing and scaling the CRM, targeting frameworks, territories, comp plans, analytics, and AI toolkit to create a repeatable, measurable growth engine.

Responsibilities

  • Own the build-out, configuration, and ongoing discipline of our CRM as the single source of truth for the entire revenue motion.
  • Define pipeline stages, required fields, data hygiene standards, and reporting conventions, and help hold the team accountable to them.
  • Design lead routing logic and handoff workflows between demand generation, sales, and account management so nothing falls through the cracks.
  • Select, implement, and operationalize the AI and sales-tech toolkit (enrichment, sequencing, analytics, market-data tools), continuously testing what earns its place in the stack.
  • Build and maintain the account tiering and prioritization framework that tells the team where to spend its time and why.
  • Define and refine the Ideal Customer Profile across neurology practices, specialty clinics, and health-system partners, and translate it into a usable, segmented target account universe.
  • Own territory sizing and mapping, balancing opportunity, density, and rep capacity as the team grows.
  • Partner with leadership to set the commercial vision: where we grow, how fast, and what the motion looks like at each stage.
  • Design comp plans and set quotas that reward the right behaviors and scale fairly as the team expands.
  • Build the capacity and hiring models that connect headcount decisions to revenue targets.
  • Pressure-test go-to-market strategy with analysis, and translate strategic decisions into operational reality.
  • Build and own pipeline reporting, forecasting inputs, and the metrics that define success across the funnel.
  • Surface patterns in conversion and performance data to inform targeting, messaging, and resource allocation.
  • Build repeatable, instrumented processes that scale as the Growth team expands, and identify the constraints worth fixing first.
  • Work closely with Sales, Account Management, Product, Operations, and Finance to ensure the operating system supports the whole revenue motion, not just one function.
  • Translate field and prospect insights into improvements in process, positioning, and competitive differentiation.
  • Represent Growth Strategy & Operations with rigor and credibility in cross-functional and leadership settings.

Qualifications

  • 4 to 8+ years of total experience, with a strong preference for a consulting background (McKinsey, Bain, BCG, or similar) plus 2 to 3 years in a commercial or revenue operations function at a high-growth healthcare or vertical SaaS company.
  • A touchpoint in commercial, sales, or revenue operations: you've built or meaningfully scaled the infrastructure behind a go-to-market team, not just operated within it.
  • Strong analytical horsepower: you reason from the numbers, build models others can use, and translate ambiguity into structured frameworks.
  • Hands-on fluency with CRM platforms (e.g., HubSpot, Salesforce) and modern sales-tech and market-data tooling.
  • Excellent written and verbal communication, with the ability to put a strategy into words and make a complex system legible to a cross-functional team.

Skills

Required:CRM design and administrationGo-to-market analyticsTerritory & ICP planningSales tech stack

Benefits

  • Meaningful early-stage equity
  • Robust health benefits
  • 401K
Last updated Sep 23, 2026. Interested? Apply on the company site.
Craniometrix logo

About Craniometrix

We're building the one-stop-shop care platform for Alzheimer's…

Alzheimer’s is tough. And while there is no cure, getting help should be 100x easier than it is today. We’ve raised over $6 million to solve that problem. When someone is going through the disease, there are many different things they need help with (i.e. memory issues, depression, fall risk, safety in the home, etc). The primary person responsible for that care is one of the patient’s loved ones – usually a child or a spouse. That’s a really difficult thing for the loved one to do. It’s stressful, time consuming, and difficult. If we can make their lives easier, we can not only improve their experience but also create better patient outcomes. We’re building the world’s first one-stop-shop, d2c care platform for Alzheimer’s, starting by optimizing the care monitoring, management, and intervention processes.

neurotechnologyhealth-tech
Company profileWebsite

More open roles at Craniometrix