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GTM Operations, Agent Development (London)

Sierra· Operations
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London£135k - £185kFull-timePosted 1mo ago

About the role

GTM Operations role focused on strategy and operational rigor to support Agent Development, drive cadence, build playbooks, and enable revenue growth for Sierra’s enterprise AI agent deployments in London.

Responsibilities

  • Support the business of Agent Development: Serve as the strategy and operations partner to Agent Dev leadership, and bring the same operational rigor to Agent Dev that powers our Sales organization.
  • Stand up the operating cadence: Partner with Agent Dev leaders to provide clear visibility into business health, including pipeline, deployment progress, utilization, expansion opportunities, and risks.
  • Operationalize best practices for enterprise agent deployment: Help define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises.
  • Drive account expansion strategy: Work closely with account teams to identify whitespace, prioritize expansion opportunities, and build repeatable motions that convert post-sale momentum into durable revenue growth.
  • Turn insight into action: Analyze complex datasets and translate findings into clear, executive-ready recommendations that drive high leverage decisions.
  • Build internal tooling with AI: Leverage AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage across Agent Dev.

Qualifications

  • 5-7 years of experience in management consulting, investment banking, private equity, or strategy and operations at top-tier technology companies.
  • Strong analytical rigor with the ability to work with large datasets and translate analysis into executive-ready insights and clear business actions.
  • Demonstrated experience supporting sales, post-sales, or commercial teams in a strategy and operations capacity.
  • Comfort with ambiguity and fast-changing environments, with the ability to independently structure complex problems and drive them to resolution.
  • Commercial instinct and business judgment, with a clear understanding of how enterprise technology products are landed, deployed, and expanded.
  • Strong communication skills, with the ability to influence senior stakeholders and act as a trusted advisor.
  • A growth mindset, coachability, and willingness to roll up your sleeves. No task is too small if it helps the team win.

Skills

Required:Strategic thinking and executionData analysis and insightsStakeholder management

Benefits

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, snacks and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
Last updated Sep 16, 2026. Interested? Apply on the company site.
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About Sierra

Better customer experiences. Built on Sierra.

Sierra helps businesses build better, more human customer experiences with AI.

AICustomer ExperienceCustomer SupportVoiceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
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