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Founding Expansion Account Executive (Commercial)

Hex Technologies Inc.· Expansion Sales
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New York, NYFull-timePosted 1mo ago

About the role

Expansion Account Executive (Commercial) to own a dedicated portfolio of existing SMB and Mid-Market customers, leading renewals and expansion within the book and helping shape the new Expansion Sales function at Hex.

Responsibilities

  • Owning renewals and expansion across assigned existing customers (accounts 6+ months past first renewal, SMB and Mid-Market)
  • Proactively surfacing expansion opportunities — additional seats, new use cases, upsell
  • Running own forecast across the book with quota split 70% growth (NDR) and 30% retention (GDR)
  • Partnering with Sales Engineering and Customer Engineering to run technical conversations with existing customers
  • Helping define the AM playbook and territory model as one of the first in the function
  • Coordinating the AE → AM handoff for accounts moving into the book

Qualifications

  • 3+ years owning a book of business in SaaS — account management, renewals, or a customer success role with a real commercial/quota component
  • Track record of driving expansion in existing accounts, ideally in technical or data-adjacent software
  • Comfort being one of the first in a new function with no established playbook
  • Ability to run a genuine commercial conversation while partnering with SE/CE on the technical side
  • Disciplined in pipeline/forecast hygiene across a large book
  • Genuine enthusiasm for cross-functional partnership with Sales leadership, SEs, and AE teams

Skills

Required:Account managementForecastingNegotiation

Benefits

  • competitive total rewards package, including market-benched salary & equity, comprehensive health benefits, and flexible paid time off
Last updated Oct 25, 2026. Interested? Apply on the company site.
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