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Global Head of Solutions Engineering

Dust· Solutions
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New York, Paris$275k - $350k + equityFull-timePosted 3w ago

About the role

Dust is hiring a Global Head of Solutions Engineering to build and lead the technical customer-facing organization across pre-sales and post-sales, owning the technical win and deepening value post-deployment during Dust’s growth.

Responsibilities

  • Define the global vision, strategy, and operating model for Solutions Engineering at Dust.
  • Lead the organization across pre-sales and post-sales Solutions Engineering.
  • Design team structure, leadership model, roles, career paths, coverage model, operating standards, and performance systems.
  • Scale the team across Paris, New York, San Francisco and London.
  • Hire, develop, and manage Solutions Engineers and future SE leaders.
  • Establish a high talent bar with technical depth, business judgment, executive presence, and customer empathy.
  • Create clear decision rights and operating rhythms across regions and functions.
  • Allocate SE resources based on opportunity complexity, customer impact, strategic importance, and likelihood of success.
  • Build systems and leadership capacity for scaling without linear headcount growth.
  • Define how Dust qualifies, scopes, and executes complex enterprise technical evaluations.
  • Partner with Sales to improve technical win rate, evaluation velocity, and pipeline coverage.
  • Develop the technical strategy for key enterprise opportunities.
  • Analyze wins/losses in technical evaluations to drive improvements.
  • Ensure evaluations transition to deployment with clear use cases and success criteria.
  • Raise performance across discovery, demonstrations, solution design, pilots, architecture reviews, security validation, and handoffs.
  • Build post-sales SE motion to drive adoption of advanced use cases.
  • Partner with Customer Success on workshops, integrations, and expansions.
  • Establish interface with AI Deployment for enablement and value realization.
  • Turn successful engagements into reusable playbooks, architectures, and assets.
  • Establish methods for resource allocation, risk identification, opportunity inspection, and learning from outcomes.
  • Reduce dependence on heroics while preserving judgment for complex enterprise situations.
  • Raise the technical bar across Dust by feeding product and engineering with customer needs and strengthening positioning.

Qualifications

  • Experience building, scaling, or transforming a Solutions Engineering or equivalent customer-facing technical function.
  • Proven recruitment, retention, and development of cross-regional technical talent.
  • Track record of owning measurable GTM outcomes and helping win complex enterprise opportunities.
  • Understanding of pre-sales execution and post-sales SE depth to drive adoption and expansion.
  • Strong technical credibility across enterprise architecture, integrations, security, governance, and AI systems with solid business judgment.
  • Ability to stay close to strategic customers while scaling an organization that doesn’t depend on you for every decision.
  • Capability to introduce scalable structure without excessive processes.
  • Hands-on, low-ego leader who communicates clearly across Sales, Customer Success, AI Deployment, Product, and Engineering.

Skills

Required:Solutions Engineering leadershipEnterprise AI architectureGTM and sales collaborationPeople leadership and scaling

Benefits

  • Competitive compensation: $275K–$350K OTE (NY); 130-160k EUR OTE (Paris)
  • Significant equity package in a Sequoia-backed startup
  • Relocation support
  • Health insurance for you and your dependents
  • New MacBook Pro or Linux machine, monitor, keyboard, etc.
  • Beautiful offices in NYC and Paris
  • Opportunity to travel to offices and work with the global team multiple times a year
  • Regular team events and offsite
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Dust

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