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Software Engineer, Agent - Travel & Hospitality

Sierra· Engineering
Apply on company site
San Francisco, CA, New York, NY, Atlanta, GA$180k - $390kFull-timePosted 3w ago

About the role

Design and deliver production-grade AI agents for travel, transportation and hospitality, shaping Sierra's agent development lifecycle and partnering with large enterprises and startups to scale AI agents in production.

Responsibilities

  • Design and deliver production-grade AI agents
  • Drive the Agent Development Life Cycle (ADLC) from pilot through deployment and iteration
  • Partner with large enterprises and cutting-edge startups to implement AI agents at scale
  • Build the future of Sierra's platform by surfacing needs, prototyping tools, and collaborating across teams (research, product, platform)

Qualifications

  • Experience building and scaling end-to-end production systems
  • Strong technical problem-solving skills in fast-changing, ambiguous environments
  • Builder/tinkerer mindset with high agency
  • Comfort working directly with customers to understand needs and solve problems
  • Excellent communication skills across technical and non-technical audiences
  • Excitement for the travel space and improving guest experience

Skills

Required:Production-grade AI agentsAgent Development Life Cycle (ADLC)Customer collaboration

Benefits

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, snacks and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
Last updated Sep 30, 2026. Interested? Apply on the company site.
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About Sierra

Better customer experiences. Built on Sierra.

Sierra helps businesses build better, more human customer experiences with AI.

AICustomer ExperienceCustomer SupportVoiceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
Company profileWebsite

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