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People Programs

Sierra· Operations
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San Francisco, CA$170k - $200kFull-timePosted 1w ago

About the role

Design, build, and operationalize the programs and processes that shape the employee experience globally, focusing on onboarding, manager training, development initiatives, feedback, performance, engagement, and recognition to create clarity, alignment, and belonging.

Responsibilities

  • Support the design, launch, and execution of Sierra’s core people programs including onboarding, manager training, targeted development initiatives, and more. Build scalable, repeatable processes to strengthen existing programs and contribute to new programs such as feedback, performance, engagement, recognition, and more.
  • Partner closely with HR, Legal, Finance, and business leaders on company-wide people programs, ensuring programs meet business needs and are executed with operational excellence and compliance.
  • Advise and support employees and leaders by providing clear guidance on people policies, programs, and best practices, backed by strong documentation and communication.
  • Use data and insights to measure, iterate, and evolve programs, staying ahead of trends in People Ops and employee experience.

Qualifications

  • 5+ years of experience in People Programs, People Operations, or related people-focused function within high-growth environments.
  • Experience designing and scaling people programs across the employee lifecycle in fast-moving, global technology companies.
  • Strong communication and relationship-building skills — able to partner effectively with executives, managers, and cross-functional teams.
  • Exceptional program and project management capability, with the ability to drive complex initiatives from concept to execution.
  • Analytical and systems-thinking mindset, comfortable using data, tooling, and process design to improve operational efficiency.
  • A passion for building clarity, culture, and connection in a rapidly evolving startup environment.

Skills

Required:Program design and managementCross-functional collaborationData-driven decision making

Benefits

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, snacks and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
Last updated Oct 14, 2026. Interested? Apply on the company site.
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About Sierra

Better customer experiences. Built on Sierra.

Sierra helps businesses build better, more human customer experiences with AI.

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Company profileWebsite

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