Sales Compensation Systems
San Francisco, CA$170k - $220kFull-timePosted 1w ago
About the role
Lead the end-to-end management of Sierra’s sales compensation platform, including plan configuration, data integration, and governance to enable accurate commissions and insights.
Responsibilities
- Own the commission platform end to end, including plan configuration, crediting rules, user access, and changes each plan year.
- Build and maintain the data flows between Salesforce, the commission tool, HRIS and payroll so that bookings, roster changes and payouts stay in sync.
- Turn new plan designs, deal types and SPIFs into working system logic, and test them before they go live.
- Automate manual steps, build self-serve dashboards on attainment and payout cost for reps and leaders, and keep clear documentation for every rule and process.
- Partner with Accounting on monthly close: deliver commission accruals, reconcile commissionable bookings to billing and revenue, and support commission capitalization.
- Keep employee changes (hires, transfers, leaves, and exits) accurate in the commission system, and manage role-based access so pay data stays confidential.
Qualifications
- 5+ years in sales compensation systems, commissions operations, or a related RevOps or finance systems role.
- Hands-on experience administering a sales compensation platform such as CaptivateIQ, Xactly, Spiff or Varicent, including building plans and calculation logic from scratch.
- Strong Salesforce knowledge: objects, fields, reports, and how opportunity and booking data flows into commission calculations.
- Working knowledge of commission accounting, including accruals, month-end close, and reconciling payouts to the general ledger.
- Experience integrating an HRIS (e.g., Workday) with a commission platform, and sound judgment handling sensitive employee and pay data.
Skills
Required:Sales compensation platform administrationSalesforce proficiencyCommission accounting
Nice to have:HRIS integration
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
Last updated Oct 14, 2026. Interested? Apply on the company site.
About Sierra
Better customer experiences. Built on Sierra.
Sierra helps businesses build better, more human customer experiences with AI.
AICustomer ExperienceCustomer SupportVoiceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
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