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Head of Quality Assurance Operations

David AI· Operations
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Hybrid (Remote (US))$150k - $200kFull-timePosted 1w ago

About the role

Head of Quality Assurance Operations at David AI, a remote-first data operations leader for audio AI datasets. Owns quality for all datasets (conversational, TTS, transcription), manages global contingent workforce, and builds scalable quality and workforce systems.

Responsibilities

  • Own the quality bar across all data ops, including quality standards, calibration, consistency and on-time delivery of datasets
  • Design the quality review structure, organized by language and region, so every dataset gets consistent quality coverage
  • Audit and review the quality of delivered work product across languages, keeping quality benchmarks consistent globally
  • Run quality in languages you don't speak through deliverables from native-speaker and cross-language gold sets
  • Plan capacity against production ramps and own contingent workforce sourcing across many countries, ensuring each engagement is structured and classified correctly under local law
  • Build and own dashboards for quality, throughput, and cost efficiency
  • Manage David AI’s relationships with staffing vendors, service providers, and employer-of-record partners

Qualifications

  • 7 to 10+ years in operations, including 3+ in senior leadership roles
  • You've run quality operations for large contingent workforce networks across multiple countries
  • You've owned quality at scale, across calibration, capacity planning, and spend efficiency
  • You built the system yourself, from tooling to contingent workforce sourcing at scale
  • Speech, audio, or linguistic data experience is a strong plus

Skills

Required:Operations leadershipQuality assurance for data operationsContingent workforce managementCapacity planning
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About David AI

Data for audio AI

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