Professional Services Architect
Hybrid (Remote with periodic on-site as needed)Full-timePosted 1w ago
About the role
Professional Services Architect with enterprise cybersecurity expertise, hands-on delivery experience, and the ability to design and implement security solutions for complex customer environments. Customer-facing technical role focused on discovery, solution design, deployment, handover, and long-term success.
Responsibilities
- Act as the primary technical owner for customer engagements spanning SentinelOne EDR/XDR deployments and Prompt Security implementations.
- Lead technical discovery, solution design, and architecture across endpoint protection, identity, cloud security, and security operations, with a primary focus on EDR/XDR environments and their integration into the broader security ecosystem.
- Deploy and configure Prompt Security across enterprise scenarios, including employee AI tool access, developer AI workflows, home-grown AI applications, and browser-based controls via enterprise MDM.
- Advise customers on AI governance, data protection, and policy enforcement, addressing risks such as prompt injection and shadow AI usage.
- Troubleshoot and resolve technical challenges during active deployments, escalating appropriately when complex architectural decisions arise.
- Partner with pre-sales teams to scope engagements and provide technical input into Statements of Work (SOWs).
- Work alongside channel partners (MSSPs, system integrators, resellers), providing technical guidance during joint engagements, building their delivery capability over time.
- Contribute to internal and partner-facing delivery documentation, implementation guides, and technical reference materials.
- Build trusted relationships with customer stakeholders and represent their technical needs internally.
Qualifications
- 5 to 8 years of experience in enterprise cybersecurity, with meaningful time in customer-facing technical roles such as Professional Service or security engineering.
- Solid hands-on experience with enterprise EDR/XDR, including deployment, configuration, integration, and migrations from incumbent platforms.
- Good understanding of endpoint telemetry, detection and response workflows, and integration with SIEM, identity, and cloud security platforms.
- Practical experience designing and delivering AI security controls — Prompt Security or a comparable platform.
- Understanding of browser-based AI security deployment via MDM and API-level integration patterns.
- Awareness of AI security risks, including prompt injection, sensitive data leakage, shadow AI, and agentic AI workflows.
- Experience contributing to engagement scoping, effort estimation, and SOW input.
- Strong communication skills across technical and business stakeholders.
- Experience working alongside channel partners in a delivery or advisory capacity.
- Proficiency across Windows, Linux, and macOS environments (installation, configuration, administration, security best practices).
- Containerization: Experience with containerization technologies (Docker, Kubernetes).
- Strong working knowledge of security and network concepts (TCP/IP, DNS, routing, LAN/WAN, firewalls, IDS/IPS, etc.).
- Automation and Scripting: Proficiency with automation tools or scripting languages (Python, PowerShell, Bash).
- Relevant industry certifications (e.g., CompTIA Security+, CEH, CCSP, or equivalent).
Skills
Required:Enterprise cybersecurityEDR/XDRAI security controls
Nice to have:MDM and browser securitySOW input/engagement scoping
Benefits
- Equity & Rewards: Restricted Stock Units (RSUs), Employee Stock Purchase Plan (ESPP)
- Time Off & Wellbeing: Competitive leave benefits, Gender-neutral parental leave
- Insurance & Financial Security: Medical and insurance benefits, Pension scheme, Employee Assistance Program (EAP)
- Work Perks & Flexibility: Global home office allowance, Mobile phone allowance
- Wellness & Lifestyle: Wellness benefit
Last updated Oct 22, 2026. Interested? Apply on the company site.
About SentinelOne
AI-Powered Enterprise Cybersecurity Platform
SentinelOne unifies AI-powered endpoint, cloud, identity, and data protection—enhanced by our Security Data Lake for seamless and efficient cybersecurity.
CybersecurityAI SecurityEndpoint SecurityCloud SecurityAI-SIEMIdentity SecurityEDRXDR
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