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Key Solutions Architect, Prompt

SentinelOne
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Hybrid (UK)Full-timePosted 1w ago

About the role

Senior technical consultant for SentinelOne's AI Security business (Prompt Security), responsible for guiding enterprise customers through deployment, onboarding, and ongoing adoption of the platform with a focus on AI security architecture and deployment strategy.

Responsibilities

  • Deployment Support: Assist with (and increasingly own) onboarding and deployment milestones, timelines, and technical deliverables for a book of accounts.
  • Technical Guidance: Serve as the day-to-day point of contact during implementation, providing guidance on integration setup, security configuration, and platform best practices, with senior support for complex architectural questions.
  • Relationship Management: Build relationships with customer technical stakeholders; communicate status and risks clearly and proactively.
  • Cross-Functional Collaboration: Work with Support, Product, Engineering, and Services teams to help drive issue resolution and align on customer outcomes.
  • Customer Advocacy on Escalations: Stay informed on Support-led escalations affecting your accounts and represent the customer's interests internally.
  • Enablement & Content: Contribute to and help maintain technical resources, training materials, and enablement content.

Qualifications

  • 5–7+ years of experience in enterprise software (cybersecurity strongly preferred), in roles such as Technical Account Manager, Professional Services Consultant, Customer Success Engineer, or similar.
  • Proven experience managing complex deployments and technical engagements across large enterprise accounts.
  • Strong technical background in cybersecurity, endpoint protection, and IT/security architecture.
  • Knowledge of Windows, macOS, Linux, and containerized environments, including Kubernetes.
  • Demonstrated ability to lead projects, manage multiple stakeholders, and influence cross-functional outcomes.
  • Excellent written and verbal communication skills; able to engage with both technical practitioners and executive stakeholders.
  • Proficiency in project management tools (e.g., Asana, Jira, Atlassian) and CRM systems (e.g., Salesforce).

Skills

Required:Enterprise software deployment and project managementCybersecurity knowledgeSystems & platform knowledge

Benefits

  • Global home office allowance
  • Internet and mobile phone allowance
  • Medical & insurance benefits including private dental
  • Pension
  • Employee Assistance Program (EAP)
  • Monthly wellness stipend
  • Equity & Rewards: Restricted Stock Units (RSUs)
  • Employee Stock Purchase Plan (ESPP)
  • Competitive leave benefits
  • Gender-neutral parental leave
Last updated Oct 22, 2026. Interested? Apply on the company site.
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About SentinelOne

AI-Powered Enterprise Cybersecurity Platform

SentinelOne unifies AI-powered endpoint, cloud, identity, and data protection—enhanced by our Security Data Lake for seamless and efficient cybersecurity.

CybersecurityAI SecurityEndpoint SecurityCloud SecurityAI-SIEMIdentity SecurityEDRXDR
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