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Senior IT Systems Engineer

Hex Technologies Inc.· IT
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Hybrid (San Francisco, CA)$157k - $239kFull-timePosted 1w ago

About the role

Senior technical IT role owning and operating Hex's employee technology environment, with a focus on identity and access, endpoint management, SaaS administration, onboarding/offboarding, office tech, asset management, and automation. Hands-on leadership collaborating with Security, People, Finance, Engineering, and external partners to design, implement, and scale IT systems, leveraging AI and automation.

Responsibilities

  • Own and improve core IT infrastructure across identity, endpoints, SaaS applications, employee lifecycle management, office technology, and asset management
  • Build automation and AI agents and integrations to eliminate repetitive manual work and scale IT operations
  • Manage and improve the endpoint fleet, including device provisioning, configuration, compliance, patching, and inventory
  • Establish strong operational standards for IT systems, including monitoring, documentation, change management, and incident response
  • Identify recurring sources of employee friction and systematically eliminate them
  • Help operate and improve technology across offices (networking, conference rooms, AV, employee-facing systems)
  • Work with managed service providers, consultants, and technology vendors while maintaining internal ownership
  • Partner with the CISO and security team to design and mature Hex’s IT program, operating model, and team; establish systems, processes, metrics, and automation to scale, with eventual day-to-day ownership of IT

Qualifications

  • 5+ years of experience in IT engineering, corporate infrastructure, systems engineering, or similar in a modern technology environment
  • Deep hands-on experience administering identity, endpoint, SaaS, and employee productivity systems
  • Experience managing macOS fleets using modern endpoint management tooling
  • Strong scripting and automation skills with API integrations and durable workflows
  • Comfortable across broad technical surface areas (identity, SaaS, laptops, networks, conference rooms, office infrastructure)
  • Strong understanding of security fundamentals and ability to work with Security teams
  • Proven ability to tackle ambiguous operational problems and drive durable solutions
  • High operational standards focused on reliability, simplicity, and reducing employee friction
  • Excited about using AI and emerging tech to rethink IT workflows
  • Clear communication with technical teams and non-technical employees
  • Willing to roll up sleeves and handle both automation design and troubleshooting office tech

Skills

Required:IT infrastructure managementAutomation and scriptingmacOS endpoint managementsecurity collaborationcommunication

Benefits

  • competitive total rewards including market-competitive salary and equity
  • comprehensive health benefits
  • flexible paid time off
Last updated Oct 25, 2026. Interested? Apply on the company site.
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About Hex Technologies Inc.

The AI Analytics Platform where trust meets insight

Finally — anyone can get data insights grounded in the facts of their business. Hex has a flexible approach to context that earns trust without slowing you down.

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