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Key Account Manager

Alan· Sales 🇫🇷
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Hybrid (Paris, France)Full-timePosted 5d ago

About the role

Key Account Manager for Public Sector accounts at Alan, focused on building and maintaining relationships with ministries and other public entities, driving adoption of Alan health solutions, and ensuring sustainable growth within strategic accounts.

Responsibilities

  • Handle a portfolio of strategic accounts in the Public Sector
  • Build and maintain strong customer relationships with key stakeholders and display a customer-centric approach to identify the main needs and allow our clients to achieve their goals through Alan
  • Proactively identify potential signals of dissatisfaction and implement solutions to answer them
  • Ensure successful onboarding of new accounts and promote Alan health partner positioning to generate massive adoption by employees and admins
  • Analyze and present consumption reports to customers through business reviews
  • Identify and execute out-of-the-box initiatives to engage our existing customers
  • Renegotiate contracts to guarantee both great value for money to our customers and sustainable profitability
  • Participate in the evolution of our products and services, acting as the voice of our customers when discussing with Product teams

Qualifications

  • At least 6 years of experience in a customer-facing role including frequent interactions with C-Levels
  • Full working proficiency in French (excellent oral and written communication)
  • At least advanced level in English
  • Experience dealing with very large organizations and potentially with unions
  • Tact and empathy that make great negotiators
  • Expert in positive lobbying with key stakeholders and creating long-term relationships based on trust and transparency
  • Very analytical, comfortable with presenting deep data analysis to clients and solving complex problems
  • Excellent active listening skills and ability to craft the right follow-up messages
  • Growth mindset with ability to adapt to new trends and develop understanding of the health insurance market
  • Based in or willing to relocate to Paris, Bordeaux, Marseille or Annecy

Skills

Required:Account managementStakeholder managementNegotiationData analysis and reporting

Benefits

  • Fair rewards with generous equity packages
  • Flexible office options (Paris HQ or sponsored coworking hubs in Bordeaux, Marseille, Annecy)
  • Top-of-the-line equipment (MacBook Pro, accessories)
  • Flexible vacation policy and working hours
  • Extensive health insurance coverage for employee and children; partial coverage for partners (permanent contracts)
  • Country-specific commuter benefits
  • Learning and training opportunities with budget for conferences
  • Coaching program with dedicated coach from day one
  • Extended parental leave
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Alan

Votre partenaire santé qui prévient, assure et accompagne au quotidien

Alan permet à chacun d’agir sur sa santé physique et mentale, en alliant le meilleur de la prévention et de l’assurance, le tout au sein d’une expérience unique.

assurancepréventionsantébien-êtremutuelle
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