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Strategic Customer Success Manager

Canva· Legal
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Hybrid (San Francisco)$190k - $280kFull-timePosted 2d ago

About the role

Senior Employment Lawyer role supporting Canva’s Americas region with global reach, focusing on practical employment law advice, stakeholder partnership, and cross-functional leadership within a fast-paced, technology-driven environment.

Responsibilities

  • Act as a trusted Employment Legal partner for Canva’s Americas region, working closely with People, business leaders and other cross-functional stakeholders.
  • Provide practical, commercially minded advice across a broad range of employment matters, including performance management, disciplinary processes, grievances, contingent workers, global mobility and employee relations.
  • Prepare and negotiate employment-related documentation, including separation agreements.
  • Support and manage employment disputes and litigation.
  • Conduct employment classification reviews and support other compliance initiatives.
  • Lead complex and time-sensitive regional and Canva-wide employment projects, coordinating internal stakeholders and external advisers.
  • Contribute to the development, implementation and review of workplace policies, processes, guidance and templates in line with local laws and practices.
  • Liaise with external counsel in the US and other jurisdictions as needed.
  • Support Canva-wide learning initiatives, including delivering training on employment-related topics.

Qualifications

  • 8+ years’ relevant experience gained in a respected law firm and/or in-house, ideally supporting a rapidly growing international technology company.
  • Admission to, and good standing with, a US state bar.
  • Strong working knowledge of employment law across multiple US states, and the ability to apply that knowledge pragmatically in a commercial environment.
  • Good judgment and a collaborative, flexible approach to problem-solving.
  • The ability to communicate complex matters clearly and provide pragmatic advice that is risk-aware, not risk-averse.
  • A strong sense of ownership, a “can do” attitude, and the ability to navigate stakeholders and drive projects forward.

Skills

Required:Employment lawCross-functional collaboration

Benefits

  • Equity packages
  • Health benefits plans
  • 401(k) retirement plan with company contribution
  • Inclusive parental leave policy
  • Annual Vibe & Thrive allowance
  • Flexible leave options
Last updated Oct 25, 2026. Interested? Apply on the company site.

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